Cancellation & Refund Policy

Last updated: 24 September 2026

Trip-specific terms

Cancellation and refund eligibility can vary by trip, departure date and supplier. The applicable cancellation terms are communicated before payment or booking confirmation.

Supplier charges

Flights, buses, hotels, cabs and other third-party services may carry separate cancellation, amendment or no-show charges imposed by the relevant supplier.

Refund processing

Where a refund is approved, it will be processed using the applicable payment method after deducting any valid supplier, cancellation or processing charges communicated for the booking.

Before cancelling

Contact the Navigate Away team as early as possible at hello@navigateaway.com or +91 97809 52615 so that we can explain the terms applicable to your booking.